Changelly Review

  • 8.2
  • beginner friendly
  • instant purchasing
  • strong reputation
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Changelly Overview

Changelly was founded in 2015 as an easy to use exchange where cryptocurrency enthusiasts could quickly swap coins without the normal annoyances of traditional exchange accounts. It was originally created as a startup by the founders of MinerGate, and the platform has quickly grown in popularity. It now is home to 1.5 million registered users, and Changelly processes over 15,000 cryptocurrency transactions per day. They allow users to swap between 90+ different altcoins.

They’ve also partnered with a number of other exchanges and cryptocurrency wallets such as Jaxx and Coinomi, in order to allow for their users to seamlessly swap currencies without ever leaving their crypto wallets. In addition, they offer many easy to use APIs, allowing anyone to integrate these swaps into their website or application.The company has made a point to be upfront about any fees they charge, and they promise that their take of any transactions will only ever be 0.5% of the transaction.

Changelly Security

Changelly’s security comes from their simplicity. They do not ever store any of your funds. Instead they simply act as a pass through for swapping coins. Any assets that you purchase on Changelly will go immediately to your personal wallet address. They do however offer 2FA authentication for your account login for security.

If you are purchasing cryptocurrency using a bank card, then it should be noted that Changelly only accepts credit cards that have 3D-secure technology enabled. This is a second layer security protocol that verifies the information on file with your bank. You must then verify the transaction using the same phone number as recorded in your banking profile in order for the sale to be processed. To avoid fraud, Changelly implements initial transaction limits of $50-$100 for the first few credit card transactions on a new account for buyer protection. These limits vary slightly by country.

Cryptocurrencies

Changelly allows their users to swap between over 90 different cryptocurrencies. They are constantly updating the list of currencies that they accept, and if you’d like to know when new ones are added, then it might be a good idea to follow their Twitter account.

Ethereum (ETH)
Bitcoin (BTC)
Ripple (XRP)
Ethereum Classic (ETC)
Litecoin (LTC)
Bitcoin Cash (BCH)
Stellar (XLM)
Augur (REP)
+59 other cryptocurrencies

Banking Methods

Changelly offers many options for users to exchange coins. They service 90+ altcoins including, Bitcoin, Ethereum, Monero, and Litecoin to name a few. In addition, this is one of the few exchanges where users can purchase cryptocurrencies by using their credit or debit card. Be aware that your bank card must be 3D-secure enabled. If you’re not sure if your card is, then you may need to call your bank to find out, and ask if it can be enabled. Credit card purchases are available for every country, but they must be settled in either US dollars or Euros.

Credit Card
Debit Card
Cryptocurrency

Changelly Step By Step

  1. Select the coins that you wish to swap
  2. Changelly allows for users to swap 90+ different coins. On the homepage, you’ll be able to select which coins you want to trade. In our case, we’ve chose to swap our Bitcoin for some Ethereum. However, there are many other currencies here that you can choose. You can also buy your cryptocurrencies using a bank card with either US Dollars or Euros.

  3. Verify your transactions
  4. Take a moment to verify your transaction information, and ensure that it is correct. On this screen you’ll also be able to see how much the fee will be for the trade, and the estimated wait time for your transaction to process. Make sure that you agree with these terms before proceeding.

  5. Enter your wallet address
  6. Now you must enter your wallet address. If you don’t already have a wallet, then you’ll need to make one, as Changelly does not store any coins for you. There are many options for this including web wallets, mobile apps or desktop clients. A good mobile wallet that allows for multiple currencies is the Coinomi app for Android or iOS. In any case, be sure to double check that your wallet address has been entered correctly before proceeding. If you accidentally send to the wrong address you will not be able to recover your coins!

  7. Confirm your trade details
  8. Make sure to look over everything on this screen carefully. Confirm that your wallet address is correct and that you are sure about the amounts that are about to be exchanged. This screen will let you know how much currency you can expect to get in the exchange after the fees have been taken out.

  9. Send your coins to Changelly
  10. In this final step you will be given a deposit address. You’ll need to send the coins that you want to swap here in order for your trade to initiate. Make sure that you send them all in one transaction to avoid delays. Once this step is completed Changelly will get to work on processing your trade. After 30 minutes or so, check your wallet for your new coins or tokens. If you have waited for a good deal longer than that and they have not yet arrived, then you may need to contact Changelly support for help.

Other Changelly Features

While the Changelly exchange is meant to be very simple, they do have a few features that new users may be interested to learn about. You can utilize any of these to make your trading experience that much better.

How To Buy Cryptocurrencies With A Credit Card On Changelly

Changelly is one of the few cryptocurrency exchanges that will allow you to actually purchase cryptocurrencies with a credit card. However, you should be aware that this is one of the most expensive ways to do so, and that the fees will be much higher than normal.

In order to process credit cards, Changelly has partnered with Simplex, a payment processor. When you purchase your cryptocurrencies using a bank card you will be charged a 5% fee from Changelly, and then an additional 5% from Simplex themselves. This does not include the fees for the networks themselves which will vary for each currency involved. If you would still like to make a purchase in this way, here’s how to do.

  1. Choose your fiat currency
  2. Changelly allows for users to utilize US Dollars or Euros. If your native currency is not one of these you may be charged a fee for the currency conversion as well depending upon your bank or credit cards terms of service.

  3. Enter your billing information
  4. Unlike the the crypto to crypto buying procedure, you will of course need to enter your billing information to verify the credit card transaction. Be sure that all of the information you enter matches your credit card exactly, or it is likely that your transaction will be declined.

  5. Verify your email address and phone number
  6. In order to process your order Changelly will need to verify your email address and your phone number. This is to prevent credit card fraud, and the phone number that you enter must be the one that is associated with your bank card. If you use a different number, the transaction will be declined for security reasons.

  7. Enter your credit card details
  8. Enter the requested payment details from your bank card.

  9. Take a selfie with your credit card
  10. This step is meant to deter thieves who might use stolen credit card numbers to purchase cryptocurrencies. Take a picture of yourself holding up your card so they can match the numbers that you have entered. Once your information has been verified, the cryptocurrency will be deposited into the wallet that you designated during your checkout procedure.

Changelly Support

Changelly support is generally good, and they are quick to answer your questions or concerns via their various social media platforms or through the email form on their website. Additionally, they have an FAQ and several tutorials which give an overview of their services, and answers common questions.

Some users have reported that during times of high activity that the Changelly support times can be a little slow. However, most users will never need to even use this resource. Most transactions are completed without any troubles.

Issues At Changelly

Some users have reported that Changelly has stolen their coins, however this has never been proven and is highly likely to be false. If Changelly blocks a trade, it is because of a suspicious transaction. Typically these complaints are for amounts exceeding $10,000, and if you make such a transaction they may freeze your account until you provide further KYC documents. While this is common practice for many exchanges and financial institutions, Changelly is not very up front about it, and they make no mention of it in their FAQ documents. Be aware that if this happens you will be forced to verify before your money is returned to you.

They have also had some technical issues which have resulted in delays or lost transactions, but most users who contact support are able to remedy these issues fairly quickly if they occur.

Changelly FAQ

What countries does Changelly restrict?

Changelly allows credit card transactions for any country as long as they comply with 3D-secure procedures, and they can transact in either US Dollars or Euros. Crypto to crypto transactions require no information whatsoever other than an email address unless you are flagged for suspicious activity.

What are Changelly’s purchasing fees?

For crypto to crypto transactions Changelly charges 0.5% on top of the fees the coin’s network itself will charge. If you purchase with a bank card, there is a 10% fee between Changelly and Simplex, the credit card processor. Keep in mind that your bank or credit card company may charge you an additional fee based on your location for international purchases and conversions from your native currency to either US Dollars or Euros.

How long does it take to make a purchase on Changelly?

Typical quotes for Changelly transactions are anywhere from 15-30 minutes. Keep in mind that this number could vary if they, or the coins network you are swapping from are experiencing heavy traffic.

Is Changelly a regulated financial institution?

Yes, Changelly is regulated. Typically this is avoided due to the small dollar amount of currency that is transacted. However, if you send a large amount of cryptocurrency, you may find that Changelly will hold your transaction, and then demand KYC documents. This documentation is strangely missing from their FAQ, and it catches many off guard.

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